To set up a help desk for a data management service, you’ll need various resources.
Location & Infrastructure
Decide where the Help Desk will be located and coordinate the physical setup. This includes booth layout, furniture, Wi-Fi, power access, and signage—everything needed to make the space functional and welcoming.
Plan Setup
Physical & Digital Materials
Prepare the materials you'll need to support attendees—both at the booth and online. This includes printed signage, QR codes, postcards, one-pagers, demo videos, and shared resource links.
View Materials
Advertising & Promotion
Spread the word early and often. This section covers how to promote the Help Desk through social media, newsletters, listservs, and conference platforms—with sample posts and ready-to-use templates.